Discussion about this post

User's avatar
Srinivas Murty's avatar

I remembered this Substack post as I was reading this article about the US Open. https://www.dailymail.com/sport/tennis/article-16097557/coco-gauff-open-ticket-prices.html

Eric Grumling's avatar

People will trade money for time if they have money. Las Vegas is an interesting case. The strip's "whales only" strategy seems to be working. The earnings are creeping back up. And it does show that trying to compete with Blackhawk, Colorado and St Louis MO on price doesn't work. Packing in more people had the opposite effect: waiting in line for 3 hours for a buffet that was built for volume (also loud, cramped and rushed). Spending 20 minutes trying to get into a parking garage and walking a mile to the casino isn't a good use of limited vacation time. The big margins were in the whales, not the masses, so why continue to cater to the masses? Make every casino a VIP room, every hotel room a suite, every parking space a short walk to the elevator. Keep everything a short wait by charging a premium. Meanwhile if you want cheap, wait in line at Ameristar.

I wonder how long the cities will continue to cater to the masses instead of going upscale? The Europeans are experts at "queuing." Americans won't tolerate it, not when there's instant gratification at home.

1 more comment...

No posts

Ready for more?